Privacy Policy

Please read the J1simcards Privacy Policy.

With over 25 years work experience at the intersection of telecoms and travel, we understand the complexities and frustration, often the result of, walking from store-to-store, in search of the ever elusive, best affordable solution for their next 4 or more months in the United States. Well, look no further my friends for we created the ideal plan for J1 and other long-stay travelers to the United States.

J1simcards Privacy Policy
Effective Date:  January 2015

J1simcards maintains a comprehensive set of privacy policies and procedures to ensure that the privacy of its customers and visitors is never compromised.  The purpose of this privacy notice is to inform our customers and website viewers of the type of information that we, a credit card processing partner or other vendor acting on our behalf, collects, utilizes and retains information and under what circumstances, if any how this information may be disclosed.

The primary purpose of the J1simcards privacy policy is to ensure that all personal information is kept private at all times.  This information which may be associated with a specific individual or entity, may include a customer's name, date of birth, address, telephone number, e-mail address and sensitive information such as credit card information.

The collection of customer information is a critical element necessary to conduct business, offer services and to maintain the highest level of customer service for all customers and website visitors.

General 
We collect personal and non-personal information from customers based upon our business relationship and the nature of the products and services we provide. The types of information we may collect include account information (such as your name, address, home or alternate telephone number), certain financial information relating to any products and/or services that you purchase directly from us (including credit card information, security code and billing address), telephone numbers you call and that have called you and your service history, amongst other information. We also collect and maintain technical information about the equipment you use with our service including serial numbers, SIM card numbers, etc.   

In some instances, J1simcards may collect information such as the type of Internet browser you are using, the type of operating system you have configured on your computer, and the domain name of the website and/or Internet Service Provider from which you are linked to our website.  This information is used for market research and optimizing our systems in order to deliver the best customer experience possible.

J1simcards may collect and use customer identifiable information for various purposes, including but not limited to, billing purposes, to provide or change service, to anticipate and resolve problems with your service, or to inform you of products and services that better meet your needs. This means that J1simcards may use your customer identifiable information in conjunction with information available from other sources, to market new services that may be of interest to you. When J1simcards uses third parties to perform services on its behalf, such as marketing, fulfillment services and shipping to customers, J1simcards will request that such third parties protect your customer identifiable information consistently with this privacy policy. J1simcards will NEVER disclose your customer information to third parties who want to market products to you without your express, written or equivalent electronic consent. J1simcards will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for, or use of, a J1simcards product or service -- including customer names and addresses -- without the consent of the customer.

J1simcards may, however, use and/or disclose customer identifiable information to a third party:

  • to investigate and help prevent potential fraud, other unlawful activity or activity that threatens the network;
  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • to any other third party with your prior consent to do so;
  • if J1simcards is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will retain your information only as long as needed for business, tax and/or legal purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We will destroy your information once it is no longer needed.

E-Mail Promotions
J1simcards will only send our customers e-mail regarding promotional offers or other news if a customer grants us permission to do so and provides an email address. A customer has the right to choose not to receive J1simcards e-mail direct marketing communications by opting-out or unsubscribing.  A customer can opt-out or unsubscribe from our e-mail list by clicking on the unsubscribe link found at the bottom of every message or promotion delivered electronically to our customers. Upon such election, J1simcards (a) will not contact that customer directly with J1simcards promotional messages, and (b) will not use customer identifiable information obtained from that customer's registration to contact that customer with J1simcards product or service messages.

E-Mail Promotions
J1simcards will only send our customers e-mail regarding promotional offers or other news if a customer grants us permission to do so and provides an email address. A customer has the right to choose not to receive J1simcards e-mail direct marketing communications by opting-out or unsubscribing.  A customer can opt-out or unsubscribe from our e-mail list by clicking on the unsubscribe link found at the bottom of every message or promotion delivered electronically to our customers. Upon such election, J1simcards (a) will not contact that customer directly with J1simcards promotional messages, and (b) will not use customer identifiable information obtained from that customer's registration to contact that customer with J1simcards product or service messages.

Cookies
When you visit our website, we may store information on your computer that allows us to identify you immediately. This process is often referred to as "cookie" technology.  More specifically, a cookie is a commonly used Internet standard which stores, in a very small text file on the customer's hard disk, information specific to the customer. Our website makes limited use of cookies in an effort to improve our level of service to our website visitors. We may link the information we store in cookies to any personally identifiable information you submit while on our site. Cookies cannot be accessed by any other website other than the website issuing the cookie. The private features of our website are only accessible when cookies are enabled in the customer's browser. If a customer does not wish to utilize cookies, this feature may be disabled within the customer's Web browser. However, by disabling cookies, a customer will not have access to private areas of our website.

Other Websites
J1simcards's websites may contain links to other websites that are not owned or controlled by J1simcards. Any personal information collected by such third party websites is not governed by this Privacy Policy. We recommend that you examine the privacy policies of such third party websites prior to submitting any personal information.

In some instances, our website content is also featured on other websites with differing or non-existent privacy policies. These websites may collect personal information from website visitors that may or may not be used in conjunction with our website information.  Prior to supplying personal information to any third party company linking to our website, please read and understand the privacy policy of such third party company.

Advertisements
Advertisements may appear on pages throughout our website. Some advertisements may request information directly from our customers or take our customers to websites that may request personal information. J1simcards has no control over its advertisers' privacy policies, so please examine the privacy policy of any company advertising on our website prior to submitting any personal information.

Social Media Features

Our website includes Social Media Features and Widgets, such as the “Share This” button or other interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly.  Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing the Feature or Widget.

Policy Changes
J1simcards reserves the right to change its privacy policy by publishing new terms on its website at any time. If we make any material changes we will notify you by means of a notice on our website. Your continued access and use of our websites constitutes your acknowledgment and acceptance of such amended policy.  This privacy policy does not create any legal right for you or any third parties.

Kind Regards,
The J1simcards Management Team